Path to a better Service Industry [Infographic]

By using the newer and emerging technologies the cost for servicing can be reduced drastically. The way I see it, it would also help in DIY (Do it yourself) , imagine you have an issue with assembling a furniture, you call us their service centre using your Google glass then they they are able to check and guide you in fixing the problem remotely. But it would take sometime till we get there, the below infographic shows how technology can be leveraged.
Connected Field Technician Infographic
courtesy of ServicePower

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